Rates are levied by councils on homes and businesses. They provide income for essential services and infrastructure. Rates are exempt from the Goods and Services Tax (GST). Rates can be paid either in full or quarterly.

Paying in full, your rates are due by 31 August each year.

Paying in quarterly instalments, rates are due:

  • 1st instalment: 31 August
  • 2nd instalment: 30 November
  • 3rd instalment: 28 February
  • 4th instalment: 31 May

If you have a general enquiry about rates, you can submit it online using Council's customer request management system.

Rates general enquiry

Important information

New BPAY customer reference numbers

We have allocated new BPAY customer reference numbers to all ratepayers. You will be able to create new BPAY view accounts for electronic delivery of your rates notices.

New AusPost Billpay payment reference numbers

We have allocated new AusPost Billpay payment reference numbers to all ratepayers. You can still pay online, on the phone or in person.


Our third party suppliers are currently experiencing technical difficulties for some Commonwealth Bank customers. We are working with the bank to rectify this issue.

Commonwealth Bank payment slip

Due to declining use, closure of branches and cost to Council, we no longer offer payment over the counter at Commonwealth Bank branches. We still offer payment in person at any Australia Post branch, and at Council's Ashfield and Leichhardt Customer Service Centres.

Valuer General's Newsletter

Valuer General's Newsletter July 2020 (PDF 100.6KB)