Report an issue/Request a service
Select from the categories below to report on and request information for various categories .
If you cannot find what you are looking for below you can search direct by keyword on our:
Customer request management system
Building and environment issues
For other Building and environment related requests, you can search direct by keyword on our Customer request management system
Dogs and cats
For all other dog and cat related requests or complaints, you can search direct by keyword on our customer request management system
Emergency contacts
Food
For other Food related requests, you can search direct by keyword on our Customer request management system
Parks, venues and sports grounds
Venues
Parks and sports grounds
For other Parks, venues or sports fields requests, you can search direct by keyword on our Customer request management system
Planning
For other Planning related requests, you can search direct by keyword on our Customer request management system
Rates
For other Rates related requests, you can search direct by keyword on our Customer request management system
Right to information
For other Right to information requests, you can search direct by keyword on our Customer request management system
Roads and footpaths
A council officer will review your request and contact you within 10 days.
For other Roads and footpaths related requests, you can search direct by keyword on our Customer request management system
Trees
For other Tree related requests, you can search direct by keyword on our Customer request management system
Lodge a tree pruning or removal application
Vehicles and parking
Please note: Requests for unattended vehicles can only be taken when all the following criteria has been met:
- The vehicle is located in public place within Inner West Council area
- Vehicle is unregistered
- The vehicle shows signs of neglect and appears to be abandoned.
To confirm if a vehicle with NSW plates is unregistered, go to the Service NSW website. You can also check plates from the following states and territories: ACT, Victoria, SA, WA, NT, TAS and Queensland.
For other vehicle and parking related requests, you can search direct by keyword on our customer request management system
Note: Council does not have the power to revoke or suspend registration.
Waste and recycling
For other Waste and recycling related requests, you can search direct by keyword on our Customer request management system
Can't find what you're looking for?
Visit our customer request management system and search by keyword.
Customer request management system
Important information
Anonymous reports
Should you elect to submit this request anonymously Council may be unable to follow up on this request. If there is not enough information for us to action this request, it will be closed without further action.
Notifications
Notification is currently available on lodgement and completion for all requests. Council can provide notifications via Email or SMS using contact details provided by the customer at the time of submitting the request. Notification by postal address is not currently available.
If you do not wish to receive notifications, please deselect the notification options below prior to submitting your request.
Privacy
Council values your privacy. Please refer to Council’s privacy page for more information.