Community satisfaction research


Inner West Council seeks to examine community attitudes and perceptions towards current and future services and facilities provided by Council on a regular basis. Key objectives of the research include:

  • Assessing and establishing the community’s priorities and satisfaction in relation to Council activities, services, and facilities
  • Identifying the community’s overall level of satisfaction with Council’s performance
  • Identifying the community’s level of agreement with prompted statements surrounding wellbeing/connectedness
  • Identifying methods of communication and engagement with Council
  • Identifying priority areas for Council to focus on

An independent research company conducts the research on Council's behalf.

2018 research

The survey was conducted during September/October 2018 with 1,003 randomly selected residents across all areas of the local government area.

Full survey report and summary

Previous results



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Page last updated: 17 May 2021