Report an issue/Request a service

Track an existing request

Select from the categories below to report on and request information for various categories . 

If you cannot find what you are looking for below you can search direct by keyword on our:
Customer request management system

Access to information

For other Access to information requests, you can search direct by keyword on our Customer request management system

Building and environment issues

For other Building and environment related requests, you can search direct by keyword on our Customer request management system

Dogs and cats

For all other dog and cat related requests or complaints, you can search direct by keyword on our customer request management system

Food

For other Food related requests, you can search direct by keyword on our Customer request management system

Parks, venues and sports grounds

Venues

Parks and sports grounds

For other Parks, venues or sports fields requests, you can search direct by keyword on our Customer request management system

Planning

For other Planning related requests, you can search direct by keyword on our Customer request management system

Rates

For other Rates related requests, you can search direct by keyword on our Customer request management system

Roads and footpaths

A council officer will review your request and contact you within 10 days.

For other Roads and footpaths related requests, you can search direct by keyword on our Customer request management system

         

Trees

For other Tree related requests, you can search direct by keyword on our Customer request management system

   

Vehicles and parking

Please note: Requests for abandoned vehicles can only be taken when ALL the following criteria has been met:

  1. Vehicle has been stationary for over four weeks
  2. Vehicle appears forsaken, e.g. cobwebs
  3. Vehicle is not registered

To confirm if a vehicle with NSW plates is unregistered, go to the Service NSW website. You can also check plates from the following states and territories: ACT, Victoria and Queensland.

For other vehicle and parking related requests, you can search direct by keyword on our customer request management system

  

Waste and recycling

For other Waste and recyling related requests, you can search direct by keyword on our Customer request management system

Can't find what you're looking for?

Visit our customer request management system and search by keyword.

Customer request management system

Important information

Anonymous reports

Should you elect to submit this request anonymously Council may be unable to follow up on this request. If there is not enough information for us to action this request, it will be closed without further action.

Notifications

Notification is currently available on lodgement and completion for all requests. Council can provide notifications via Email or SMS using contact details provided by the customer at the time of submitting the request.  Notification by postal address is not currently available

Progress updates are not currently available. To monitor the progress of your request, please use the Inner West Council 'track a request' function with the request tracking number provided in the notification received upon initial lodgment of your request.

If you do not wish to receive notifications, please deselect the notification options below prior to submitting your request.

Privacy

Council values your privacy. Please refer to Council’s privacy page for more information.

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Page last updated: 23 Sep 2019