Prices and memberships

Inner West Fitness Pass

Access Ashfield Aquatic Centre, Annette Kellerman Aquatic Centre, Leichhardt Park Aquatic Centre, Fanny Durack Aquatic Centre, and Dawn Fraser Baths with our best value membership. For $50.60 (charged fortnightly) you can access all these benefits:

  • Unlimited access to gym
  • Access to group fitness classes
  • Free fitness assessment and coaching program
  • Unlimited access to aqua aerobic classes
  • Unlimited access to pools
  • Access to spa, sauna and steam room at Ashfield Aquatic Centre (16+ only)
  • Full access to Ashfield Aquatic Centre, Annette Kellerman Aquatic Centre, Leichhardt Park Aquatic Centre, Fanny Durack Aquatic Centre, and Dawn Fraser Baths

Sign up today to take advantage of this special membership!

Fitness Passport

LPAC accepts Fitness Passport for full use of the Gym, Group Exercise Classes and Pool entry.  Fitness Passport cannot be used for squad training and special fitness programs.

A variety of membership types are available

We also offer a variety of other health and fitness plus swimming memberships to Leichhardt Park Aquatic Centre (including family, pension and senior memberships*).

*Valid pensioner and senior membership cards must be presented at the first visit to the centre for these membership types.

Concessions and discounts are available on all memberships for eligible card holders. Please contact the centre at lpac.sales@innerwest.nsw.gov.au if you require assistance with concession purchases, or submit an enquiry through the membership enquiry form below.

Join today

Submit a membership enquiry

Mandatory field(s) marked with *

Request a membership suspension

To request a suspension of your membership, please fill out the form below.

Membership suspension request

 

Request a membership cancellation

To request a cancellation of your membership, please fill out the form below.

Membership cancellation request

 

Fees and charges

Pool entry and swim visit passes

Casual entry prices

Adult $9.20
Children under 5 years FREE
Children 5-16 years $7.10
Full time students (ID required)* $7.10
Sports club entry $7.50
Senior card holder* $5.00
General pensioner concession* $1.30
Spectator/Visitor/Shower $4.50
Volunteers assisting people with a disability FREE
Visitor to Cafe or Carnival FREE
School groups (including school carnivals)

$4.80

Parent accompanying child under 5 years*

$9.20

Family 4 persons (maximum 2 adults) additional persons at child/adult concession rate
 $19.90

*A parent accompanying a non paying child (under 5 years) is required to purchase an adult entry for safety reasons. A valid government issued concession card must be presented to be eligible for concession rates.

To be eligible for a family pool entry, adults must be parents or guardians of the children, or alternatively they must be adults who live with the children in the same domestic setting.

Multi Visit Passes

Adult 10 visit swim pass
$85.00
Adult 20 visit swim pass $152.00
Child/School student 10 visit swim pass
$59.20
Child/School student 20 visit swim pass $109.20 
Family 4 persons (maximum 2 adults) 10 visit swim pass*
$198.90
Family 4 persons (maximum 2 adults) 20 visit swim pass* $364.20

*additional persons at child/adult concession rate.

Gym and group fitness classes

Entry prices and visit passes

Adult gym entry / group exercise classes
$27.50
Pensioner / concession gym entry and group fitness
$13.90
Senior card holder / tertiary student gym entry and group fitness
$20.80
Discounted fee for above classes for members of Dawn Fraser Baths and members of LPAC that have a package that does not include this particular class
$25.70
Adult gym entry and group fitness 10 visit pass
$206.10
Pensioner / concession gym entry and group fitness 10 visit pass
$101.00
Senior card holder / tertiary student gym entry and group fitness 10 visit pass
$152.00
Adult gym entry and group fitness 20 visit pass
$401.90
Pensioner / concession gym entry and group fitness 20 visit pass
$198.90
Senior card holder / tertiary student gym entry and group fitness 20 visit pass
$296.00

Other fitness programs

Kids

Teen gym entry does not include use of the pools. Under 16 must be accompanied by a parent or guardian, activity restrictions apply.

Teen Gym (14-18 yr) single visit $6.10
Teen Gym (14-18 yr) 10 visit pass
$60.20
Fit kids class
$6.60
Junior gymmies
$13.20
 

Personal training

Pre-paid personal training sessions are valid for 12 months.

Session type Rate
1 session (half hour) $61.50
3 sessions (half hour sessions)
$164.30
5 sessions (half hour sessions)
$271.40
10 sessions (half hour sessions) $430.50
1 session (1 hour) $98.00
3 sessions (1 hour sessions)
$270.50
5 sessions (1 hour sessions)
$425.60
10 sessions (1 hour sessions) $828.80

Group Personal Training

Small group personal training for 2 or more people.

Session type Rate
1 session small group PT per person (half hour) $49.20
10 sessions small group PT per person (half hour sessions) $433.30
1 session small group PT per person (1 hour) $74.80
10 sessions small group PT per person (1 hour sessions) $647.30
For more information and to book a session please visit our Personal Training page.

 

Creche fees

Price per child (per hour) $5.50
10 visit pack
$48.80
Weekdays max 2 hours of care
Saturdays max 1 hour of care

For your convenience please book before attending. Please visit our Creche page for more information and booking links.

Centre memberships

Full membership for use of the Gym, Group exercise classes and pools.  Squad training and special fitness programs not included. Entry to Dawn Fraser Baths included in all full memberships.

Upfront payment options


1 month $232.90
6 months $725.80
12 months $1267.50
Pensioner concession 1 month
$59.20
Pensioner concession 6 months
$316.20
Pensioner concession 12 month
$613.10
Senior card holder / tertiary student 1 month
$87.00
Senior card holder / tertiary student 6 months
$471.30
Senior card holder / tertiary student 12 months
$785.40
Family 4 persons (maximum 2 adults)
6 months
$1,535.80
12 months
$2,614.70
Flexible direct debit payment option - no fixed term, minimum 2 months membership. Charged fortnightly, the fortnightly debit payment may be terminated with 30 days notice.*
 $119.00

Additional persons at child/adult concession rate.

Administration fees

*Direct debit transaction fee

(added to each fortnightly transaction)

$0.60
Direct debit failed payment fee $6.80

Membership information

Family memberships - adults must be parents or guardians of the children or alternatively they must be adults who live with the children in the same domestic dwelling.

Our friendly sales specialists will be available to discuss membership options face to face. Please feel free to visit our sales office which is located in the gym to help you find the membership option that suits your needs or email us at lpac.enquiries@innerwest.nsw.gov.au.

Swim memberships

Membership includes pool entry to LPAC and Dawn Fraser Baths.

Swim only
Rate
Adult 1 month $128.40
Adult 6 month $541.70
Adult 12 months $1,036.40
Flexible direct debit payment option per fortnight* (no fixed term, minimum 2 months membership. The fortnightly debit payment may be terminated with 30 days notice.)
$45.90
Seniors card holder / tertiary student 1 month
$76.50
Seniors card holder / tertiary student 6 months
$405.00
Seniors card holder / tertiary student 12 months
$787.50
Child (5-16 years) 1 month
$51.60
Child (5-16 years) 6 month
$270.50
Child (5-16 years) 12 month
$525.30

Family swim memberships 4 persons (maximum 2 adult)

1 month
$266.00
6 months
$944.00
12 months
$1,636.10
Flexible direct debit payment option (fortnightly debit) - no fixed term, minimum 2 months membership. The fortnightly direct debit payment may be terminated with 30 days notice*
$73.70

Administration and membership fees

*Direct debit transaction fee

(added to each fortnightly transaction)

$0.60
Direct debit failed payment fee $6.80

Membership information

Family memberships - adults must be parents or guardians of the children or alternatively they must be adults who live with the children in the same domestic dwelling.

Our friendly sales specialists will be available to discuss membership options face to face. Please feel free to visit our sales office which is located in the gym to help you find the membership option that suits your needs or email us at lpac.enquiries@innerwest.nsw.gov.au.

 

Learn to Swim and Squads

Learn to Swim Lesson Fees (direct debit fortnightly)

1st participant
$43.20
2nd participant $40.92
3rd and subsequent participant $37.84
Concession learn to swim
$31.00
Adult
$52.00

Please visit our Learn to Swim page for more information and enrollment.

Squads fees (direct debit fortnightly)

1 visit per week

1st participant
$42.40
2nd participant/sibling $39.44
3rd and subsequent participant/sibling $36.46

2 visits per week

1st participant
$60.60
2nd participant/sibling $56.30
3rd and subsequent participant/sibling $52.12

3 visits per week

1st participant
$89.40
2nd participant/sibling $83.14
3rd and subsequent participant/sibling $76.90
 More than 3 visits/week - per additional class
$9.20

Please visit our Squads page for more information and enrollment.

Other fees and charges

For a complete list of Inner West Council's 2021-22 fees and charges, please visit the fees and charges section of our website.

Eligibility for concession and discounts

*Seniors concession: a senior concession for entry is available to holders of seniors cards issued by the NSW Government and for Commonwealth Seniors Health Cards. 

*General concession: the general concession for pool entry is available to holders of Pensioner Concession Cards, Health Care Cards and to the children of holders of Pensioner Concession Cards and Health Care Cards (when accompanied by the card holder). 

*Full time student concession: a full time student concession is available on presentation of a valid full time student card issued by an Australian Tertiary Institution. The concession entitles the student to receive 15% off nominated programs. Student concessions are not available for Adult/stroke correction classes. 

Membership terms and conditions

Below is an outline of our Terms and Conditions for:

  • Membership
  • Personal Training
  • Decrement/Visit Pass Membership
  • Squads

Please ensure you read the Terms and Conditions applicable to your purchase.

The facility refers to all Inner West Council Aquatic (IWCA) Facilities its Employees, Agents and Associated Entities.
This document outlines the rights and responsibilities that you have regarding entering a Membership with Inner West Council Aquatics (IWCA).

1. Membership features
1.1 Membership cards must be presented / scanned at reception prior to entry into the centre. Entry will not be permitted without a current membership. Lost cards must be reported to reception for replacement. A fee will be charged for replacement cards.
1.2 Memberships are non-transferable.
1.3 Members have access to the facility and programs during operating hours which may vary from time to time. Facility hours, timetables or other notices are advertised as required.
1.4 Individuals must be 16 years and over to become members of the facility.
1.5 Membership types and categories can change from time to time as per IWCA fees and charges.
1.6 All terms and conditions for family memberships will be as per IWCA fees and charges or displayed at the facility.
1.7 All members are required to complete a pre-exercise questionnaire.
1.8 All members are required to have a photo taken for identity purposes.
1.9 The facility reserves the right to sight concession cards on demand.
1.10 The facility reserves the right to reject an application for membership to the centre.
1.11 The facility reserves the right to alter rules and regulations at its sole discretion.

2. Cancellation/Change of membership
2.1 Cancellation of membership and subsequent refund will be considered due to serious illness or permanent injury.
2.2 Memberships are non-refundable. 
2.3 Direct debit payment option may be cancelled with at least thirty (30) days written notice from the member prior to the cancellation date (minimum 2 months membership). If not received, subsequent direct debits will continue until notice is received. 
2.4 Any amounts owed to the facility by the member must be paid prior to the cancellation of the membership agreement. 
2.5 All memberships have a 7-day cooling off period. To be eligible for a refund, a written cancellation request must be received within 7-days of application being lodged. All services used during this 7-days will be charged at the applicable casual rate.
2.6 An existing member can change to a lower cost membership type (down grade) simply by paying the cancellation fee on their current membership.
2.7 Management may at its discretion cancel a membership. (See Termination of membership - point 7.0)

3. Automatic rollover
3.1 Direct debit payments will continue to be made to the facility for a membership and the agreement will continue in force beyond the minimum agreement period unless written notice of termination is received by the facility no less than thirty (30) days prior to the end of the minimum period.

4. Fortnightly direct debits
4.1 Direct Debit Memberships are payable on a fortnightly basis through the member’s nominated bank account, Visa card, Master card or American Express.
4.2 Council sets its fees and charges annually; direct debit fees will increase accordingly on or after 1 July each financial year.
4.3 Members should notify the facility of any changes to their bank account details.
4.4 The facility reserves the right to charge members a fee for defaulted payments.
4.5 All bank fees and associated charges are the responsibility of the member.

5. Limited liability
5.1 Members are solely responsible for their decision to participate in exercise and the level of intensity of the chosen activity. It is the members' responsibility to notify their doctor of any changes in their physical condition which may be impact their capacity to exercise.
5.2 The facility, its agents and employees will not be held responsible for any loss, damage or theft of property belonging to the member occurring on the centre’s premises.
5.3 The facility will not be held responsible for any personal injury, illness or death resulting from the use of the facility and / or equipment provided in the centre, except to the extent that such occurred because of negligence on the part of the facility.

6. Membership suspension
6.1 Membership can be suspended. The period of suspension allowed is dependent on the type of membership.
6.1.1 12-month memberships and direct debit memberships can suspend their membership for 4 weeks per year.
6.1.2 6-month memberships receive 2 weeks suspension.
6.1.3 3-month memberships receive 1 week suspension.
6.1.4 1-month no suspension is available.
6.2 Requests for membership suspension must be submitted via email/online.
6.3 Suspensions may be taken at any time throughout the membership.
6.4 Suspensions must be seven days minimum.
6.5 Application for suspensions must be lodged at least 1 day in advance to allow for processing.
6.6 Backdated requests for suspension will not be approved.
6.7 Time credits do not accrue if not used.

7.0 Termination of membership
7.1 Management reserves the right to terminate any membership if the member is not adhering to all terms and conditions which may include the following:
7.1.1 The conduct of the member is detrimental to the centre, disruptive, harassing, threatening, abusive, rude or in any way ‘antisocial’ intimidating to other users or to facility staff.
7.1.2 The member has breached the facility rules and regulations, or any condition, rule or regulation of the facility as posted within the centre.
7.1.3 The member has defaulted on payments due.
7.1.4 The member does not follow the instructions of the facility staff.
7.1.5 Termination of the membership of the member may be done with immediate effect and without notice.
7.2 A member whose membership has been terminated will forfeit all the entitlements of membership with immediate effect and without claim for refund of any joining fees paid.
7.3.7 A cancellation fee equivalent to 2 months fees will apply. Any outstanding amounts owed to the facility by the member must be paid within seven days of termination and / or expulsion.
7.4 All decisions made by management under this clause are final and binding.

8.0 Health and physical condition of member
8.1 By signing this agreement, the member warrants that they are physically capable of participating in exercise.
8.2 It is your responsibility to advise us of any changes to your health status that may alter your ability to participate in exercise.
8.2 The member acknowledges that by maintaining a membership with the Inner West Council Aquatics Facilities, they warrant that they are physically capable of participating in exercise.

9. Availability of IWCA services and facilities
9.1 The facility offers a wide variety of programs and services across a wide range of opening hours and facilities. Classes, instructors, lane availability and access to various programs and services may change from time to time at the discretion of management. No time hold, or credit is applicable because of the above.

10. Change of terms and conditions/rules and regulations
10.1 The facility may add to, change, or remove membership terms, conditions, rules and regulations, including but not limited to the services and facilities offered by the facility from time to time. Any such change will be made available through the website or upon request.

11. Privacy
11.1 IWCA acknowledges and respects the privacy of individuals. The information that is being collected on this document is for the purpose of processing your Membership contract. The intended recipients of this information are IWCA and its authorised staff. You will receive communications from IWCA from time to time updating you on items relating to your Membership, or promotions. IWCA uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone. If you do not wish to have your information that is contained in this document used for this purpose please advise us; You have the right to access and alter personal information, protecting yourself in accordance with the Commonwealth Privacy Act (Amended 2001).

Personal Training Terms and Conditions

The facility refers to all Inner West Council Aquatic (IWCA) Facilities its Employees, Agents and Associated Entities.
INTRODUCTION - This document outlines the rights and responsibilities that you have regarding entering a Personal Training Contract with Inner West Council Aquatics (IWCA).
DEFINITIONS - In these Terms and Conditions, the following definitions apply: “IWCA”, “We”, “Us”, “Our” means the organisation providing the service for which the Customer is paying. The “Customer”, “Client”, “You”, “Yours” means the person or party signing this Contract. “PT” means Personal Training.
ENTITLEMENTS – As a PT customer you are entitled to one on one instruction with a qualified PT for the duration of time and number of sessions stated. It is strongly recommended that all PT clients become Centre members as your trainer will recommend that you perform exercise sessions in addition to your PT sessions that will require use of specialised equipment.
EXPIRY OF SESSIONS – All pre-paid PT sessions must be used within a three (3) year period from the date of purchase.
PURCHASING YOUR SESSIONS – Your Personal Training sessions can be purchased through LPAC online, AAC online, AKAC online, or from reception.
BOOKING YOUR SESSIONS – Contact the Health and Fitness team leader to organise your PT Session (Leichhardt lpac.enquiries@innerwest.nsw.gov.au, Ashfield aac.enquiries@innerwest.nsw.gov.au, or Annette Kellerman akac.enquiries@innerwest.nsw.gov.au). It is recommended to confirm the date and time of your next session with your trainer at the end of each session.
ON ARRIVAL - The customer will pick up a receipt from Reception before each session and pass the receipt to the trainer.
LATE ARRIVAL - Please make every effort to arrive on time ready to start your session. If you arrive late, the session must still finish on time as your trainer will have other clients booked in after your session.
CANCELLATION POLICY - If you are unable to make a session or need to reschedule your time, please advise your trainer giving at least 24 hours’ notice. If less than 24 hours’ notice is given you will be charged for the session. Consideration is given for extenuating circumstances. If we must alter the time of your training session, we will attempt to give you at least 24 hours’ notice.
REFUNDS – PT sessions are non-refundable. If you are unable by reason of permanent physical incapacity to continue your PT sessions, you are entitled to receive a refund for any unused sessions that have not expired. Applications for refund must be verifiable by medical certificate and email us by using either the lpac.enquiries@innerwest.nsw.gov.au, aac.enquiries@innerwest.nsw.gov.au or akac.enquiries@innerwest.nsw.gov.au email address. Refunds will not be issued for short term illnesses.
YOUR PHYSICAL CONDITION – All new PT clients are required to complete a Pre-Exercise Questionnaire during their first session to establish their current health status prior to participating in an exercise program. Where answers to questions indicate that you may be at risk, we will request that you receive clearance from a medical practitioner prior to starting your PT sessions and engaging in any physical activity that may be detrimental to your health, safety, comfort or physical condition. IWCA strongly recommend that all persons seek medical advice prior to starting an exercise program.
CHANGES TO YOUR PHYSICAL CONDITION - It is your responsibility to advise us of any changes to your health status that may alter your ability to perform your prescribed exercise program. You should cancel your PT session giving at least 24 hours’ notice if suffering from any infections, virus, or contagious illness or disease. We reserve the right to cancel or discontinue a session if we feel that starting or continuing the session may be detrimental to your health, safety, comfort, or physical condition.
PREPARATION FOR TRAINING - Dress in comfortable workout clothing, wear a good pair of training shoes, deodorant and bring a water bottle and towel. Make sure you have eaten within 2 hours of your training sessions and are well hydrated. Training on an empty stomach, with low blood sugar or in a dehydrated state will not allow you to perform at your best. Equally, eating a large or heavy meal just prior to your session should also be avoided.
RELEASE AND INDEMNITY - In consideration of IWCA accepting you as a PT customer, you agree that IWCA shall not be liable for any loss, damage or theft of any property belonging to, or brought onto the premises by you occurring on said premises except where caused by gross negligence of IWCA. IWCA shall not be liable for any death, personal injury or illness occurring upon the premises or as a result of advice or instruction given by trainers and the use of facilities and / or equipment provided by IWCA, except to the extent that such death, personal injury or illness arises from the gross negligence of IWCA.
CHANGE OF TERMS AND CONDITIONS/RULES AND REGULATIONS -The facility may add to, change, or remove membership terms, conditions, rules and regulations, including but not limited to the services and facilities offered by the facility from time to time. Any such change will be made available through the website or upon request.
PRIVACY - IWCA acknowledges and respects the privacy of individuals. The information that is being collected on this document is for the purpose of processing your PT contract. The intended recipients of this information are IWCA and its authorised staff. You will receive communications from IWCA from time to time updating you on items relating to PT programs, our memberships, or promotions. IWCA uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone. If you do not wish to have your information that is contained in this document used for this purpose please advise us; You have the right to access and alter personal information, protecting yourself in accordance with the Commonwealth Privacy Act (Amended 2001).

Decrement/Visit Pass Membership Terms and Conditions

The facility refers to all Inner West Council Aquatic (IWCA) Facilities its Employees, Agents and Associated Entities.
INTRODUCTION - This document outlines the rights and responsibilities that you have regarding the use of a Decrement/Visit Pass Membership with Inner West Council Aquatics (IWCA).

1.0 Decrement/Visit Pass Features
1.1 Decrement/Visit passes must be presented to reception or scanned at the appropriate access gate prior to entry into the centre. Entry will not be permitted without the decrement/visit card. Lost cards must be reported to reception for replacement. A fee will be charged for replacement cards.
1.2 Decrement/Visit passes can only be used at the Centre purchased.
1.3 Members have access to the facility and programs during operating hours which may vary from time to time. Facility hours, timetables or other notices are advertised as required.
1.4 All terms and conditions for decrement/visit pass memberships will be as per IWC fees and charges or displayed at the facility.
1.5 All Health and Fitness decrement/visit pass members are required to complete a pre-exercise questionnaire.
1.6 All decrement/visit pass members are required to have a photo taken for identity purposes.
1.7 The facility reserves the right to sight concession cards on demand.
1.8 The facility reserves the right to alter rules and regulations at its sole discretion.

2.0 Cancellation/Change of Membership
2.1 Decrement/Visit passes are non-transferable and non-refundable.
2.2 Decrement/visit passes expire three (3) years from the date of purchase and cannot be extended.

3.0 Limited Liability
3.1 Members are solely responsible for their decision to participate in exercise and the level of intensity of the chosen activity. It is the decrement card members responsibility to notify the facility of any changes in their physical condition that has occurred since their last pre-exercise screening was completed.
3.2 The facility, its agents and employees will not be held responsible for any loss, damage or theft of property belonging to the pass holder whilst in the centre.
3.3 The facility will not be held responsible for any personal injury, illness or death resulting from the use of the facility and / or equipment provided in the centre, except to the extent that such occurred because of negligence on the part of the facility.

4.0 Decrement/Visit Pass Suspension
4.1 No time extensions are available on decrement/visit passes.

5.0 Termination of Decrement/Visit Pass
5.1 Management reserves the right to terminate any decrement pass membership if the conduct of the member is detrimental to the centre, disruptive, harassing, threatening, abusive, rude or intimidating to other users or to facility staff.
5.2 The member has breached the facility rules and regulations, or any condition, rule or regulation of the facility as posted within the centre.
5.3 The member does not follow the instructions of staff.
5.4 Termination of the decrement/visit pass will be at the discretion of management.
5.5 A member whose decrement/visit pass has been terminated will forfeit any remaining visits without claim for refund.

6.0 Health and Physical Condition of Member
6.1 By signing this agreement, the member warrants that they are physically capable of participating in exercise.
6.2 It is your responsibility to advise us of any changes to your health status that may alter your ability to participate in exercise.
6.2 It is the decrement pass holder’s responsibility to advise the facility in writing if there has been a significant change in their health that could affect their ability to exercise.

7.0 Change of Terms and Conditions / Rules and Regulations
7.1 The facility may add to, change, or remove decrement/visit pass terms, conditions, rules and regulations, including but not limited to the services and facilities offered by the facility from time to time.

8.0 Privacy
8.1 IWCA acknowledges and respects the privacy of individuals. The information that is being collected on this document is for the purpose of processing your decrement/visit pass. The intended recipients of this information are IWCA and its authorised staff. You will receive communications from IWCA from time to time updating you on items relating to decrement/visit pass, our memberships, or promotions. IWCA uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone. If you do not wish to have your information that is contained in this document used for this purpose please advise us; You have the right to access and alter personal information, protecting yourself in accordance with the Commonwealth Privacy Act (Amended 2001).

Squads Terms and Conditions

PROGRAMS – SQUAD: I understand that by participating in squads programs I am agreeing to the following terms and conditions.

Senior Squads

Silver, Gold and Performance squads will run 50 weeks a year with a 2-week break over the Christmas holiday period. You are entitled to an additional 4 weeks of membership suspension which can be taken at any time throughout the year. Suspension forms must be submitted in advance to the period of suspension as early as possible.

Payment of Fees and Direct Debit

Payment can be made by direct debit or as an upfront payment.

a. Upfront bookings are to be to be paid in full prior to commencing lessons and renewed prior to the expiry date of the current block to continue lessons in your current class.
b. Direct debit can be made from a bank account or credit card and will occur fortnightly. Payments are made two weeks in advance. The first class(s) of the enrolment are required to be paid in advance at the time of the enrolment; this pro rata is based on the next Direct Debit payment. If a scheduled payment day falls on a public holiday, we will debit your account on the next business day. Depending on your bank, payments may take up to 5 business days to be processed. Upon accepting the Debit Success Terms and Conditions the member is agreeing to pay the instalment amount at the agreed payment frequency until the swim lesson membership is formally suspended or cancelled. There is a 7-day cooling off period from the time of enrolment for this membership option.
c. Swim School will apply fees associated with the activities offered at the Inner West Aquatic Centre as part of gazetted fees and charges. By accepting the Debit Success terms and conditions the member is agreeing to all Terms and Conditions.
d. All information relating to members financial institutions remains confidential, in line with Inner West Council’s privacy policy.
e. The member is responsible for:
i. Ensuring the nominated account is set up to accept Direct Debit. Please check with the financial institution where the account is held.
ii. Ensure there is enough money in the nominated account on the Direct Debit due date and up to 5 business days following. Please note there may be a delay in the processing of Direct Debit if there is a public holiday on the scheduled date of Direct Debit. The Direct Debit calendar can be located at the Swim School Office or through the Aquatic Centre website.
iii. If the nominated account does not allow a payment, such as where the account does not have enough money in it or you are over your credit limit, Swim School will require you to make a manual payment online or at the Centre on your next visit.
iv. Notifying the Inner West Aquatic Centre of a change of bank details or changing them in the online portal.

Suspensions

a. There is a maximum of 4 weeks suspension per calendar year.
b. Medical related suspensions are required to be submitted within a week of the absence and must be accompanied by a medical certificate.
c. Non-medical related suspensions must be submitted prior to the absence from lessons.
d. Suspensions over four weeks due to long term illness or injury, please contact Swim School.
e. Swim School requires written notification via the Lesson Suspension Form available through the Aquatic Centre website

Cancellations

For ongoing enrolments, direct debit payments will continue until a cancellation form is submitted by the responsible person.
a. Two weeks’ notice is required to cease enrolment and the direct debit agreement. A Direct Debit Cancellation Form must be completed and submitted online. Direct Debit Cancellation Forms are available on the Aquatic Centre website.
b. Credits or Refunds will not be granted for missed lessons prior to written notification. Cancellations will not be processed until any outstanding amounts owing are paid in full.
c. Withdrawal due to medical reasons will be actioned as soon as a Direct Debit Cancellation Form is submitted online, along with a copy of a medical certificate.
d. For cancellation of a booking that has been paid up front, see credit and refund policy.

Rules and regulations

The IWCA facility have pride in the presentation and provision of services and facilities to all users. For this reason, the mandatory Rules and Regulations must be adhered to by members and casual users who must maintain a safe, comfortable and enjoyable environment.

Members and casual participants should have respect and consideration for each other while on the facilities premises. Any internal signage displayed around the centre form part of the member and casual user rules and regulations. If a member or casual participant is seen to be in breach of the centre rules and regulations, management reserves the right to expel them from the premises. Management also reserves the right to take further action if deemed appropriate including cancellation of membership.

Dress code

Members and casual participants must be suitably clothed always while on the facility premises. When exercising in studios or in the gymnasium, shirts/singlets and appropriate covered training shoes must be worn for safety and hygiene.
NO BARE CHESTS. NO BARE FEET.

All swimmers must wear bathing suits in the pool for pool hygiene and safety reasons. Clothing other than swimwear can create problems with pool disinfection and filtration systems. Street clothing such as leggings, underwear, t-shirts and jeans should not be worn as they can become heavy when wet and increase the risk of drowning.

Approved swimwear:

  • One and two piece swim suits
  • Swim diapers
  • Swim briefs
  • Swim jammers
  • Board shorts
  • Short and long sleeve rash guards
  • Wetsuits
  • Religious swimwear

Prohibited apparel includes but is not limited to:

  • Non-swim shirts
  • Athletic shorts or pants
  • Running shorts or pants
  • Denim shorts or pants
  • Undergarments
  • Non-swim diapers

Management reserve the right to refuse entry to patrons wearing apparel deemed inappropriate.

Hygiene and cleanliness

To maintain a hygienic environment, members and casual participants must always bring and use a towel while training at the facility. Participants must always wipe down equipment after use. For additional cleaning requirements in place as a result of any special program or special conditions, information will be available to advise members of these processes.

Children

Children under 14 year of age are not allowed in the gym unless participating in a supervised program.

Children between the ages of 14-16 years must be supervised at all time by a parent or responsible guardian over the age of 16 at all times whilst in the gym.

Children over 14 years but under 16 may do body weight exercises and use cardio equipment. They are not eligible to do weightlifting or participate in weightlifting group exercise classes.

Children aged under 14 years old must be supervised by a parent or guardian over the age of 16 years when using the pool.

The behaviour conduct and safety of any child is the sole responsibility of the parent or guardian.

The parent or guardian is liability for any damage caused by the child whilst on the premises.

Management reserves the right to refuse entry to children at its discretion.

Child minding

A child-minding service is available for members and casual participants. There are a limited number of positions available for children’s safety. Members may book a maximum of one week in advance, with a maximum of three bookings per week. Due to the limited number of positions available children must be dropped off and picked up on time. Failure to cancel an appointment may result in future booking rights being forfeited.

Pools

Members and casual participants must observe pool rules as posted at the centre’s entrance and around the centre.

Members and casual participants must shower before swimming in the facility pools.

Food and drink are not permitted in the indoor pool areas or Olympic or Dive Pool concourse.

Diving is not permitted except during supervised dive times in the dive pool.

Children under the age of 14 years must be supervised by an approved adult over the age of 16 years always whilst using the pools at any facility.

Children under the age of 6 years must be supervised and within ‘arms reach’ of an approved full paying adult always.
Swimmers must adhere to lane direction and restriction when lap swimming.

Lifeguards are an important safety feature but cannot and do not replace the close supervision of children.

Equipment

All equipment must be replaced after use.

If participating in group fitness class, any equipment used must be placed back in its designated storage area prior to leaving the studio.

Time limits

Time limits may be placed on the use of equipment during peak periods. Etiquette requires that all members and casual participants co-operate with each other on all resistance training equipment in the event of more than one person requiring its use.

Group fitness classes

No entry will be permitted into a group fitness class later than 5 minutes after its commencement.

It may be necessary to book for specific classes in which case members and casual participants must adhere to the booking system to participate.

Lockers

Lockers are provided for member and casual users to use at their own risk. While all care is taken to ensure safety of belongings, the facility will not be held liable for any loss, damage or theft of belongings placed in the lockers or brought onto the premises.

Parking

Parking in the car park provided is done so at the users’ own risk. The facility will not be held responsible for any loss, damage or theft of belongings therein. All users must adhere to all signage and speed limits displayed in the car park.

Prohibited

Alcohol, smoking, illegal drugs, weapons and dangerous substances are prohibited on the premises.

Cameras and mobile phones are not permitted to be used within the change rooms. Cameras are not to be used in any other part of the facility without prior permission from the Pool Superintendent.

Damage to property

Any member or casual user who causes damage to equipment or any property of the facility will be held liable for damages. Members and casual users will be held responsible for damage caused by their children.

Operating hours

The operating hours of the facility will be displayed at the centre and on the facility website.

Operating hours for the centre may vary from time to time.

Management may also change the operating times of activities within facility and will endeavour to notify members.

General behaviour

Conduct of users must not be detrimental to the centre or detract from the enjoyment of the centre by other users. Use of offensive language, behaviour that is disruptive, threatening, abusive, rude or intimidating to other users or staff will not be tolerated. Users must follow the instructions of staff always.

The rules and regulations, and the interpretation thereof are subject to change at management’s discretion. All users should ensure that they are familiar with the current rules and regulations applicable at any time.

Management may grant exception to any of the rules and regulations at its discretion. Any exception granted shall not be construed as a waiver of these rights.