Pay Your Rates

Pay online using Payble, a secure and easy-to-use platform to make a rates payment. You can choose to pay your rates in full or quarterly. Alternatively, bill smoothing option allows flexible payment plans that suits you.

Setting up is quick and easy:

1. Scan the QR code on your rates notice, or click the Set Up Your Preferred Payment Option button below
2. Enter your mobile number. You will be sent a secure SMS code number to validate your account set-up
3. Select a payment option that works for you
4. Select how you want to pay: credit card, debit card or set up a direct debit
5. Receive an SMS reminder before each payment, so you can make sure there are enough funds in your account
6. Payments will be made automatically according to the schedule of your selected payment option.

External linkSet Up Your Preferred Payment Option

You will need a current and active mobile phone number to use the Payble service
0.75% fee applied to all credit and debit card transactions.

Learn More About Bill Smoothing 

You can pay by BPAY from a cheque or savings account (credit cards are excluded).

Contact your financial institution for details. The BPAY customer reference number and biller code are printed on your rates notice.

You can make a payment through Australia Post's Postbillpay service:

• Online: Visit Postbillpay and follow the instructions
• Phone: Call 13 18 16 and follow the prompts to make a payment by phone

Make sure you have your rates notice with you, as you'll need your reference details

Pay by EFTPOS, cash or cheque at one of our service centres below.

Our Cashier Hours are Monday to Friday, 8:30am to 4:30pm for each Service Centre.

• Ashfield Customer Service Centre
  260 Liverpool Road, Ashfield NSW 2131
  Office hours: Monday to Friday, 8:30am to 5pm
• Leichhardt Customer Service Centre
  7-15 Wetherill Street, Leichhardt NSW 2040
  Office hours: Monday to Friday, 8:30am to 5pm
• Petersham Customer Service Centre
  2-14 Fisher Street, Petersham NSW 2049
  Office hours: Monday to Friday, 8:30am to 5pm

Pay in person at any Australia Post office by EFTPOS, cash, or cheque.

You'll need your rates notice when making the payment.

Send a cheque (payable to Inner West Council) along with the tear-off slip from your rates notice to:

Inner West Council
PO Box 14, Petersham NSW 2049

Receive your rates notice by email and reduce paper waste.

Register for or access your e-Notices

This form is for property owners or managing agents (i.e., real estate agents or strata managers) to change the postal address for Rates Notices and other Council correspondence. 

If you receive your notices by email or BPAYView, this change of address form will update Council’s records but will not change the delivery method currently in place for your notices. 

Change of address request

If you've overpaid your rates or made a payment to the wrong property account, you may be eligible for a refund.

For more information on how to apply click below.

Request a Council Rates Refund

A Section 603 Certificate confirms any outstanding rates or changes on a property. These are commonly requested during property sales or settlements.

Apply for a Section 603 Certificate

If you have a question or need assistance with your rates inquiry, please contact us:

• Submit an online request here
• Call our Customer Service Team on 02 9392 5000
• Email council@innerwest.nsw.gov.au
• Find your nearest Service Centre here