Ausgrid power line clearance works
Council does not prune trees for power line clearance, including main lines and residential lines. Ausgrid is responsible for pruning street trees in these circumstances and sets out the required clearance for its power lines.
Ausgrid are authorised to undertake this work to Council-owned and privately-owned trees under state legislation, and prune in accordance with guidelines for managing vegetation near power lines (PDF 1.1MB)
Complaints
If you have any questions, concerns or wish to comment regarding the works being undertaken by Ausgrid please contact them directly:
If you are unable to resolve the problem, or you are not satisfied with Ausgrid's response, you are entitled to contact the Energy and Water Ombudsman NSW.
The Energy and Water Ombudsman is an independent government approved dispute resolution organisation for New South Wales electricity customers, and they will aim to resolve your complaint.