Upgrading our services

Our online service portal will be unavailable from 5.30pm Friday 19 April until 1am Sunday 21 April while we undertake system maintenance. Thank you for your understanding.

Log inRegisterMake a bookingEnter as a guest

Why register?

So you can:

  • Create and track requests
  • Apply for a parking permit
  • Lodge and view applications
  • Make a payment – rates and invoices
  • Track and view developments in your area
  • Update personal details

What can you do as a guest?

  • Make payments – Rates and invoices
  • Create a request
  • Track and view developments in your area

Help and support 

Key services are linked in the "How can we help?" and "Apply for..." sections on the right-side of the screen. If you cannot find what you're looking for, click "View other request types" or "Other Applications".

The following Certificates and Permits are available under Applications:

  • Certificate (Section 10.7 Planning Certificates (formerly known as Section 149 Planning Certificates)
  • Rating Certificate
  • Building Certificates
  • Section 603 Outstanding Notices and Orders Certificates
  • Engineering Certificates
  • Certificates of Compliance for Swimming Pools
  • Parking Permits (including Resident, Business, Trades, Personal Carer and Visitor Parking Permits).

Guides for using this service

Need further assistance?

Contact us