Elder Abuse 

Council is part of the Inner West Region collaborative where organisations have joined forces to develop resources, inform and promote information about the abuse of older people and where to seek advice. On 30 June 2022 an event was held in collaboration with the Older Women's Network to discuss safety options for older people. You can review the recorded event here

If you want more information about  what elder abuse is you can look at the resources on the NSW Ageing and Disability Commission website:

For the community

For professionals

Compass provide information and resources to improve understanding, prevention and responses to elder abuse. If you feel that you or someone you know is experiencing elder abuse, the Compass website can assist in identifying what to do and where to go for support. Click here for more information. 

Each year June 15 is World Elder Abuse Awareness Day. This day, and every day, we remind ourselves that older people are valued members of our community. This year, our campaign "Elder Abuse Prevention- Let's Talk About Ageism explored the impact of negative ageist attitudes toward older people, how this prevents an older person from fully participating in their own life, and how these attitudes can contribute to abuse.

Watch a video made in lockdown by residents: Invisible but Here, promotes a positive attitude towards getting older.

The NSW Ageing and Disability Commission (ADC) have developed a short video. Watch the video here:

For support you can call the Ageing and Disability Abuse Helpline - 1800 628 221

To discuss legal matters or to seek help you can also contact the Seniors Rights Service or call 1800 424 079.

Hoarding and Squalor Support

Hoarding is a mental health condition that manifests in the compulsive acquisition of possessions. Often the possessions have little value and hoarding them can lead to unsanitary and unsafe living conditions. For many years Catholic Healthcare have been the trusted specialists in supporting those living with the effects of hoarding and squalor in NSW. They provide comprehensive support and services to assist those in need. For more information and support services click here. 

Home Safety -Council has a page of information and resources such as checklists , guides and fact sheets as well as attending community safety precinct meetings convened by the NSW Police. Visit Councils information here.

Fire + Rescue NSW - is running a program offering free Home Safety Visits to help promote fire safety and prevention around the home. The visit would include a local fire station crew attending the homes within your community and offering tailored fire safety information to the resident. Free smoke alarms would also be installed, or smoke alarm batteries replaced, if required. Please find below a link from the Fire + Rescue NSW website outlining the program details.

The main demographics we are trying to assist are: Over 65's. People who live alone. People with limited mobility or hearing/vision impairments. People who are supported by carers. People with English as a second language. However, everyone can benefit from a Safety Visit. These visits would help the residents better understand how they can be prepared for the unexpected and what they should be doing to help prevent fires from occurring in their homes. Fire and Rescue NSW have a Home Fire Safety Check program. For additional information about this program visit their website here

eSafety Commissioner - provides online safety advice, support for older Australians and training and resources:

  • Scams and staying safe online 
  • Making video calls
  • Young Mentors program 
  • Information for grandparents and carers

For more information visit their website.

SCAMSLearn how to protect yourself from scams by visiting Scamwatch. THE ACCC suggests three simple steps to protect yourself. STOP, THINK, PROTECT.

Stop – take your time before giving money or personal information.
Think – ask yourself if the message or call could be fake.
Protect – act quickly if something feels wrong. Contact your bank and report scams to Scamwatch.


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Page last updated: 30 Jan 2024