COVID-19

We will keep you updated on Council's service changes due to COVID-19 below.

Talk to someone in your language

For health information visit NSW Health or call the National Coronavirus Health Information Line on 1800 020 080.

Case locations are being updated daily – please ensure you check the NSW COVID-19 case locations and alerts page regularly.

Updated 20 October 2021

Council services now open: 

Libraries

  • Ashfield, Balmain, Leichhardt and Marrickville Libraries
    Monday to Friday 9am to 5pm
    Saturday and Sunday 10am to 5pm
  • Dulwich Hill Haberfield, Stanmore, St Peters Libraries
    Monday to Friday 10am to 5pm
    Saturday 10am to 4pm
  • Library programs and events will continue online with a view to commencing shortly

Customer service

  • All Customer Service Centres  
    Monday to Friday, 8.30am to 5pm.

Aquatic centres

  • Gyms, fitness classes and retail  
  • Learn to Swim classes and the Creche
  • Bookings are required and can be made 5 days in advance.
  • Memberships have been reactivated
  • Fitness classes capped at 20 people and a 1 per 4sqm capacity limit applies for the gym.

Galleries 

  • Chrissie Cotter Gallery and Thirning Villa Gallery are now open

Venue hire

Venue hire has resumed with capacity limits for each venue in line with the NSW Public Health Guidelines.

Community nurseries

Community nurseries are open with regular opening times.  Check details here

Community centres

Hannaford Community Centre and Annandale Community Centres are open with regular opening times:
Check details for Hannaford Community Centre here
Check details for Annandale Community Centre here

Council parking services

Parking meters in the main streets of Balmain, Rozelle, Leichhardt, Enmore and Newtown will be switched off by Wednesday 20 October. Notices are being placed on meters today and tomorrow advising of this change.

Parking patrols commenced in residential zones today and will continue.

A transition period will be in place, where warnings are issued for metered or timed parking breaches. Safety matters will be enforced. 

Conditions of entry

Customers entering libraries, customer services centres, aquatic centres and nurseries in line with NSW Public Health Guidelines will be required to:

  • Sign in using COVID safe check in.
  • Show proof of double vaccination if 16 years and over (either printed or digital)
    Information about obtaining proof of vaccination can be found here
  • Wear a mask (except children under 12 or if proof of exemption is shown)
    Masks are required indoors. Masks are not required outdoors.
    Mask wearing while eating is not required however NSW Health recommends limiting eating and drinking within enclosed areas and putting on a clean mask after eating.
  • If under 16, be accompanied by a fully vaccinated adult from their household.
  • Maintain social distancing of 1.5m

Other general changes from 18 October

  • 20 visitors to a home (not counting children 12 and under)
  • 50 people at outdoor gathering
  • For weddings and funerals:
    1 person per 4 square metres of space for indoor areas
    1 person per 2 square metres of space for outdoor areas

Further specific details can be found in the latest Public Health Order

Latest public health orders 

Find the latest public health orders at the NSW legislation website.

Vaccination information  

Council has launched a large-scale public education campaign encouraging the entire Inner West community to get vaccinated against COVID-19. Find out more about the campaign here.

These websites may help you find a vaccination provider:

A list of local pharmacies, GPs and medical centres offering COVID-19 vaccinations is available here (click to expand):

GPs and medical centres

Name of Practice Location Contact Details
Balmain East Doctors Balmain East 9555 7887
Balmain Village Health Balmain 957 54111
Doctors on Darling Balmain 8068 2490
Dr Starlette Isaacs Balmain 9810 1682
Dr Eli Zeltzer Balmain 9818 2228
Dr Ramrakha Surgery Balmain 9810 1523
Rozelle Total Health Rozelle 9087 4600
Rozelle Medical Centre Rozelle 9818 1355
Leichhardt Medical and Dental Centre Leichhardt 9561 3333
Your Doctors Leichhardt Leichhardt 9550 0288
Annandale North Family Practice Annandale 9692 8909
Annandale General Practice Annandale 9571 1188
Harold Park Medical Centre Forest Lodge 9056 8888
Forum Medical and Skin Centre Leichhardt 9572 7777
Leichhardt Medical Centre Leichhardt 9550 0322
Leichhardt General Medical Practice Leichhardt 9569 6051
Myhealth Leichhardt Leichhardt 9560 2525
Fort Street Medical Centre Petersham 9569 5120
Ramsay Street Medical Centre Haberfield 9799 5000
Marinucci Medical Centre Haberfield 9798 4835
Your Doctors Ashfield Ashfield 8090 6833
First Avenue Family Practice Five Dock 9713 5869
Croydon Medical Centre Croydon 9715 7300
Dr K Bala Ashfield 9798 9673
Grandview Medical Practice Ashfield 9797 8999
Victoria Tower Medical Burwood 8322 9000
Miller Avenue Medical Practice Ashfield 9798 7212
Burwood Westfield Medical Centre Burwood 9744 3330
Mediplus Medical Centre Five Dock Five Dock 9745 6728
Clocktower Medical Practice Burwood 9747 4005
Burwood Medical Practice Burwood 9747 6327
Dr Dhanapalan Family Practice Croydon Park 9799 1593
Canterbury Plaza Medical Centre Canterbury (Hurlstone Park) 8321 8850
Multicare Family Medical Centre Ashfield 9798 6999
Ashfield General Practice Ashfield 9797 7555
Dr Gordon Lee Ashfield 8592 8521
Hercules St Medical Practice Ashfield 9798 6178
Stannum Medical Centre Ashfield 9797 9729
Family Medical Practice Ashfield Ashfield 9799 8932
Drs Teng and Tan Ashfield 9267 7735
The Village Medical Practice Summer Hill 9798 3100
Your Doctors Summer Hill Summer Hill 9797 3900
Medkare Medical Centre Dulwich Hill 9568 6600
Kennedy Family Medical Practice Marrickville 9559 5022
Petersham Family Medical Centre Petersham 9560 8207
Dr Minh-Thu Nguyen Marrickville 9554 6769
Illawarra Road Medical Centre Marrickville 9558 9415
Marrickville Medical Centre Marrickville 9568 4188
Dr Patricia Mohr-Bell Petersham 9560 5610
Church Street Medical Practice Newtown 9516 2944
Glebe Family Medical Practice Glebe 9660 8399
Newtown Medical Practice Newtown 9557 5254
Montrose Medical Practice Glebe 9660 6788
Glebe Medical Centre Glebe 8070 6888
First Care Medical Centre - Enmore Enmore 9519 4888
Enmore Medical practice Enmore 9550 3477
Dr Velibor Todorovic Newtown 9565 2495
Erskineville Doctors Erskineville N/A
Alice Street General Practice Newtown 9550 6201
Marrickville Metro Medical Centre Marrickville 9565 4020
Mascot Medical Mascot 8668 0066
Ur Family Practice Mascot 8339 0540
Garners Medical Centre Marrickville 9560 0341
Marrickville Medical Practice Marrickville 9550 9292
Dr Duong Marrickville 9558 5799
Dr Nguyen Van Vinh Marrickville 9559 3009
Wolli Medical Centre Wolli Creek 9556 2188
Wolli Creek Family Practice Wolli Creek 9597 5252
Sydney Airport Medical Centre Sydney Airport 9667 4355
Mascot Medical and Dental Centre Mascot 9317 4222

Pharmacies

Name of pharmacy Suburb Appointment types available Contact Details Opening/Operating Hours
Healthmore Pharmacy Ashfield Ashfield Bookings and walk ins - phone to book 9798 5185 Monday, 10am to 5pm
Tuesday, 10am to 4pm
Wednesday, 10am to 5pm
Thursday, 10am to 4pm
Friday, 10am to 5pm
Priceline Pharmacy Ashfield Ashfield Bookings and walk ins - book via website 9799 5934
Website
Mon-Tue, 10am to 4:30pm
Thu-Sun, 10am to 4:30pm
Day and Night Chemist Ashfield Ashfield Bookings and walk ins - phone to book 9797 8589 Monday, 9am to 4pm
Wed-Sat, 9am to 4pm
Balmain Community Pharmacy Balmain Online bookings and walk ins 9810 2942
Website
Mon-Sat, 10am to 5pm
Wall's Pharmacy Balmain Balmain Walk ins 9810 1290 Wednesday, 8:30am to 6:30pm
Saturday, 8:30am to 4:30pm
Sunday, 9am to 5:30pm
Your Choice Pharmacy Haberfield Haberfield Bookings preferred - phone to book 9798 8499 Tue-Thu, 9am to 4pm
Metropolitan Pharmacy - Leichhardt Leichhardt Online bookings and walk ins 8514 5300
Website
Mon-Wed, 9:30am to 5:30pm
Friday, 9:30am to 5:30pm
The Pharmacy - Leichhardt Leichhardt Online bookings and walk ins 9569 4056
Website
Mon-Fri, 9am to 5pm
Saturday, 9am to 1pm
Priceline Pharmacy Leichhardt Leichhardt Online bookings - walk ins on Thursdays 9572 6344
Website
Monday, 9am to 5pm
Tue-Wed, 11am to 5pm
Thursday, 9am to 5pm
Friday, 10am to 5pm
Sat-Sun, 11am to 4pm
Blooms The Chemist Leichhardt Leichhardt Phone to book 9560 9808
Website
Mon-Sat, 10:30am to 4pm
Terrywhite Chemmart Marrickville Marrickville Book via website 9560 2488
Website
Monday, 9:30am to 2:30pm
Tuesday, 9:30am to 2:30pm
Wedesday, 9:30am to 11:30am
Thursday, 9:30am to 2:30pm
Friday, 9:30 to 11:30am
Savemore Discount Pharmacy Marrickville Marrickville Book via website 9559 3117
Website
Tue-Thu, 10am to 4:30pm
Blooms the Chemist Marrickville Marrickville Walk in appointments 9560 2350 Mon-Fri, 9am to 6pm
Carillon Compounding Pharmacy Newtown Newtown Bookings preferred via website
but walk ins also
9519 4247
HealthDirect website
Mon-Wed, 10am to 4pm
Fords Discount Pharmacy Newtown Newtown Bookings over the phone 9557 1712 Monday, 11am to 4pm
Thursday, 11am to 4pm
Adore Pharmacy Rozelle Rozelle Online bookings 9810 7349
Website
Mon-Thu, 9am to 7pm
Friday, 9am to 6pm
Sat-Sun, 9am to 5pm
Youngs Pharmacy Rozelle Rozelle Online bookings 9810 1372
Website
Mon-Sun, 8:30am to 4:30pm
Stanmore Station Pharmacy Stanmore Bookings required on weekdays
Walk in available on weekends
9569 4396
Website
Mon-Fri, 9am to 5:45pm
Weekends, 9am to 3pm
Centre Pharmacy Summer Hill Summer Hill Bookings and walk ins - book via website 9797 9711
Website
Weekends only

Arts

Chrissie Cotter Gallery and Thirning Villa Gallery are now open. 

Council’s Creative and Cultural Resilience Grants Program closed in 2020. Find out more at the Creative and Cultural Resilience Grants webpage.

Council has created a support page for the local arts and cultural sector, which lists relevant grants, information and resources, including mental health support.

Business support

Council recognises that small businesses are the backbone of the Inner West economy and community.

Council is determined to support small businesses during this difficult time as they struggle to deal with the COVID-19 outbreak.

Council's support for local business complements that available from other levels of government

Vaccination providers

As part of Council's response to COVID-19, Council is supporting vaccination providers (GP practices, medical centres and pharmacies) by temporally allowing the extension of businesses operational hours (subject to submitting a temporary extension of hours application and adherence to certain requirements) to enable more vaccines to be delivered to the Inner West community.

Should you wish to seek a temporary extension of your operational hours for the purpose of providing COVID-19 vaccinations, please submit your request using the link below:

Apply for a temporary extension of hours to provide COVID-19 vaccinations

COVID-19 artwork toolkit for businesses and workplace

The NSW Government has created a toolkit with a selection of artwork that can be printed professionally, or by using an office colour printer. By printing and displaying these posters, signs and stickers, you will be helping to protect the people of your community. Find the toolkit here 

Dine and Discover NSW Program

The NSW Government has launched this program to encourage the community to get out and about to support dining, arts and tourism businesses and stimulate spending.  Residents of the Inner West LGA are now receiving their four x $25 vouchers. In order to accept the vouchers, your business must be registered.

$1500 Small Business Rebate Scheme

The NSW State Government has launched a rebate scheme to help cover the cost of NSW and Local Government charges. Small businesses are encouraged to apply online to assess their eligibility and  obtain their rebates

Apply for the $1,500 rebate

Quick links from NSW State Government

The NSW State Government has a range of measures to support local business

Call Service NSW 13 77 88 for further information

Quick links from business.gov.au

Find a range of measures available to small and medium businesses at the links below.

Call the Business.gov.au support line 13 28 446 for more information.

NSW Food Authority Free COVID-19 Food Service Course

The NSW Food Authority has partnered with NSW Health to develop COVID-19 awareness for food service, which is a free, voluntary online training course to support food businesses in providing a COVID safe environment. The course includes key advice, links to relevant resources and has a quiz at the end. An acknowledgement certificate is generated on completion of the course.

The NSW Premier announced that on 1 June restrictions would be eased for cafes, restaurants, pubs and clubs to allow for up to 50 customers, subject to a one person per four square metre rule, and with strict social distancing guidelines in place. All businesses will also be required to develop a COVID-19 safety plan, and to keep records of all staff, customers with a longer contact experience such as dine-in, and contractors for at least 28 days.

While the course has been developed for anyone working in NSW food retail and food service businesses, enrolment is open to everyone. It is hoped that the course will boost consumer confidence in the NSW retail food sector as these businesses gradually return to normal operation.

The COVID-19 awareness for food service training course aims to provide useful information to help food businesses understand the changes that have come into effect and what they need to do. It is not part of the Food Safety Supervisor (FSS) training requirement, and is not an accredited course.

Find further details at the NSW Food Service Authority website

Rates relief for property owners

Ratepayers experiencing financial hardship due to COVID-19 may apply to defer payment of rates.

Find further details on our Rates relief webpage

Promoting local food businesses

Council has established a list of food businesses that are open for takeaway or delivery, and a social media campaign encouraging residents to support their local restaurants and cafes.

Food businesses are encouraged to submit their listing.

Rent relief for Council tenants

Council is already in contact with its tenants, to ascertain if they are suffering financial hardship and to discuss their individual circumstances.

Fee waivers

Council is currently exploring a package of fee waivers for small businesses that may be seeking development approvals or permits. More information to come. 

Council parking services

Parking meters in the main streets of Balmain, Rozelle, Leichhardt, Enmore and Newtown will be switched off by Wednesday 20 October. Notices are being placed on meters today and tomorrow advising of this change.

Parking patrols commenced in residential zones today and will continue.

A transition period will be in place, where warnings are issued for metered or timed parking breaches. Safety matters will be enforced. 

Actions Council already has in place to support small business

  • Main Street parking meters in Leichhardt, Rozelle and Balmain shopping strips turned off after 7pm to help the night-time economy
  • Abolishing outdoor dining fees, saving local businesses $1.5 million over three years
  • Holding regular business forums, events, workshops and mentoring programs

Childcare services

Please contact the Service Coordinator for the centre for information.

General enquiries:

childcareconcerns@innerwest.nsw.gov.au

Community language translations

Council offers a free interpreter service. Talk to someone in your language.

A range of state and federal departments and organisations have translated vital information about how to stay safe in times of COVID-19 in community languages. Please note that not all sites have translated information into all languages.

Community support services

Inner West Council staff recognise how important it is to continue to connect with community groups and other not-for-profits and NGOs in the area, to work with these groups so we can better support our vulnerable community members during this difficult period.

We have collated a list or helpful places to find information and support services.

Find further information and support service details

Construction industry support

Construction sites can now operate on weekends and public holidays under new rules introduced by the NSW Government on 2 April to support the industry during the COVID-19 pandemic. The decision allows workers to abide by social distancing rules while keeping construction projects progressing by allowing building work to be spread across more days of the week. The change intends to support the construction and development industries, which make up almost 10% of the NSW economy.

Council can now only investigate weekend and public holiday construction complaints if they fall outside the usual weekday construction site operating hours.

Find more information  at the NSW Department of Planning, Industry and Environment website.

Customer service

  • Customer Service Centres now open
    Monday to Friday, 8.30am to 5pm.

You can report an issue or request a service online, or call 02 9392 5000.

For JP service, contact Service NSW on 13 77 88.

Events, meetings and gatherings

Council’s meetings have moved online temporarily and will be live streamed for the community to view.
Registered speakers will be sent a Zoom meeting link to participate.
See the current Council meetings page for more information. 

  • Libraries are now open 
  • Environment workshops are being held online. Find out more at the Sustainability workshops webpage .
  • The Magic Yellow Bus service is still closed. 
  • Council's indoor venues, including community centres, galleries are now open. 
  • Outdoor venues, including parks and sports fields, are open.

General information

Proposed COVID-19 financial assistance for eligible ratepayers

Council is proposing to give a one-time payment of up to $400 to Inner West Council ratepayers who qualify for and have already received a COVID-19 Disaster Payment, as part of its community support program during the pandemic. (Total to be capped at $250,000).

Have your say on the proposal and/or register your intention to apply

Special online community meeting

On 21 July Council hosted a special online event to inform Inner West residents how they can access support and keep safe during the COVID-19 outbreak and lockdown.

Guest speakers included Inner West Council General Manager Peter Gainsford and representatives of Sydney Local Health District and Inner West Police Area Command.

A recording of the meeting can be viewed below.

 

Service NSW Hotline

Service NSW has a 24 hour / 7 day a week hotline on 13 77 88. Service NSW staff can follow up about specific concerns for community members and business operators as well as give general information.

Customer service

  • All Customer Service Centres now open
    Monday to Friday, 8.30am to 5pm.

You can report an issue or request a service online, or call 02 9392 5000.

For JP service, contact Service NSW on 13 77 88.

Health and hygiene

Extra cleaning and hygiene measures have been put in place at all Council facilities. 

JP services

Council's JP services are currently suspended.

Find registered JPs and their contact details in your suburb at the NSW Communities and Justice website.

Some local chemists also offer this service.

Libraries

Libraries are now open: 

  • Ashfield, Balmain, Leichhardt and Marrickville
    Monday to Friday 9am to 5pm
    Saturday and Sunday 10am to 5pm
  • Dulwich Hill Haberfield, Stanmore, St Peters Libraries
    Monday to Friday 10am to 5pm
    Saturday 10am to 4pm
  • Library programs and events will continue online with a view to commencing shortly

Noise complaints

Construction sites can now operate on weekends and public holidays under new rules introduced by the NSW Government on 2 April 2020 to support the industry during the COVID-19 pandemic. The decision allows workers to abide by social distancing rules while keeping construction projects progressing by allowing building work to be spread across more days of the week. The change intends to support the construction and development industries, which make up almost 10% of the NSW economy.

Council can now only investigate weekend and public holiday construction complaints if they fall outside the usual weekday construction site operating hours.

Find more information on this change at the NSW Department of Planning, Industry and Environment website.

Council has been experiencing an increase in the number of requests received from the community relating to construction works and routine activities (lawn mowing, music, playing instruments etc).

Whilst we appreciate that a larger number of people are currently working from home and may be unfamiliar with the level of intrusion that works and routine activities can generate, it doesn’t alter the controls in place being either legislative or via an existing approval. As such Council is limited in its ability to respond to these requests where these controls exist.  Find details on Noise and what is permissible

Parking

Parking meters in the main streets of Balmain, Rozelle, Leichhardt, Enmore and Newtown will be switched off by Wednesday 20 October. Notices are being placed on meters today and tomorrow advising of this change.

Parking patrols commenced in residential zones today and will continue.

A transition period will be in place, where warnings are issued for metered or timed parking breaches. Safety matters will be enforced. 

Power grid maintenance

Ausgrid critical maintenance update

Ausgrid have advised that they will be continuing critical maintenance and activities required to ensure community safety and network reliability during the COVID-19 lockdown period.

Find out more at the Ausgrid website.

Public spaces

Council's parks and sports fields are now open for community sport and exercise.

We urge residents to follow the current NSW Public Health order on gatherings and movements and guidelines on social distancing.

Discover the many walks, running and cycling routes available. Read the "Go take a hike" media release

Pets and animals

The OLG acknowledges that the lockdown in Greater Sydney is impacting the ability of pet owners to have their pet desexed by the relevant age (4-months for cats/6-months for dogs), or to lifetime register their pets by the required 6-months of age.   If a pet owner that resides in the Inner West Council area can demonstrate to Council that, due to lockdown in Greater Sydney, they have been unable to desex or register their pet within the required timeframe, Council may apply discretion in charging a late fee.

Please remember, by law, dogs must be on a leash in all public places unless within a designated dog off-leash exercise areas.   If you go out, stay 1.5 metres away from other people at all times, and wash your hands as soon as you get home.

Visit the NSW Health website to stay up to date.

Rates and land tax relief

Ratepayers experiencing financial hardship due to COVID-19 may apply to defer payment of rates.

Find further details on our Rates relief webpage

Land tax relief for those affected by COVID-19 restrictions

Applications are now open for land tax relief or tenancy support payments for eligible commercial and residential landowners who provide rental reductions to tenants in financial distress due to COVID-19.

Residential landlords can choose between applying for land tax relief or a payment of up to $1,500 per tenancy if they agree to reduce the rent for COVID-19 impacted tenants from 14 July 2021 to 31 December 2021.

To be eligible for land tax relief, landowners must be leasing to a commercial tenant who has an annual turnover up to $50 million and is eligible for either the 2021 COVID-19 Business Grant, JobSaver or the COVID-19 Micro-business Grant, or leasing to a residential tenant who has lost 25 per cent or more of household income due to COVID-19

The landowner must have reduced rent for the affected tenant by at least the amount being claimed for any period between 1 July 2021 and 31 December 2021. Both commercial and residential landowners cannot require their tenants to repay the reduced rent they claim through the rebates.

Venues and community centres

Venue hire has resumed in line with the NSW Public Health Guidelines.

Hannaford Community Centre and Annandale Community Centres are now open with their regular opening times. 

For booking enquiries, email bookingsteam@innerwest.nsw.gov.au or phone (02) 9392 5000 and ask to speak to the Venues Booking team.

Waste and recycling

  • Council's new booking system for clean ups is now in place.  Find out more at the Council clean-up page. 
  • Red, green, blue and yellow bin collections continue. Please check your collection day here
  • The Weekend transfer station at Leichhardt and the Community Recycling Centres (CRCs) at Leichhardt and St Peters are open. 

Volunteering

Volunteering NSW have created an Emergency Volunteer Platform for community members who want to volunteer to support people impacted by COVID-19.

Potential volunteers can submit their details to the emergency support volunteer list.

From there, Volunteering NSW will share their details with organisations needing assistance.

If you would like to assist our local community you can also make contact with the following organisations:

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Page last updated: 21 Oct 2021