Save time. Log it online!

Council’s own online request system is more streamlined, efficient and effective than third-party service providers like ‘Snap Send Solve’.

It’s faster and cheaper – making it better for Inner West citizens and ratepayers.

Plus, it’s available anytime, anywhere, on any device.

Requests logged online are also automatically directed to the relevant area within Council for a faster resolution.

You can also elect to receive confirmation by email or SMS once your request is logged and again once it has been completed.

Other benefits of logging your request online include:

  • Easy to use
  • Ability to track your request
  • No waiting in call queues
    Log a request on the Report an issue/Request a service webpage

Log a request on the Report an issue/Request a service webpage

Report your issue now

Keep an eye out too for the buttons throughout the website allowing you to log requests on various issues.

Below are some examples: 

Report a missed collection

Report potholes or road damage



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Page last updated: 10 Jul 2020