Works by public utility companies

Works being carried out by Council can be found on by going to the below link:

If there are other works in your area, this could be public utility works being undertaken by Transport for NSW, Ausgrid, NBN, Sydney Water, etc.

Council is not always contacted by these utilities when works are taking place. However, the utilities undertaking the work should communicate directly to the affected residents.

The following utilities are currently working within the LGA to support and build public infrastructure.

Please contact them directly if you have issues with their work activities.

Roads and Waterways (Transport for NSW)

You can find NSW Roads and Waterways' contact information here and current projects here.

NBN

NBN enquiries and complaints can be made at the NBN Co website page, which contains information about whether queries are best directed to your provider or to NBN Co in the first instance.

Alternatively, you may phone NBN Co on 1800 687 626.

Ausgrid

You can make enquiry or lodge a complaint at the Ausgrid enquiries and complaints webpage.

Sydney Water

You can check if Sydney Water is working in your area at the Sydney Water service updates webpage. You can also find information about current projects at the Sydney Water "projects in your area" webpage.

Telstra

To make an enquiry or lodge a complaint please visit the Telstra feedback and complaints webpage.

Powering Sydney

To make an enquiry or lodge a complaint please visit the Powering Sydney and Complaints webpage.

Public Utility Portal

Applicants working under the Telecommunications Act 1997 and submitted LAAN are not required to lodge a road opening permit, and should follow the requirements of Council's response to the LAAN.

If you a seeking response to the LAAN, wish to lodge a notification with Council or review your LAAN General Conditions and codes for trenches, go to the utility portal page:

Utility portal