What to do if your bin has not been collected
Go through this checklist first:
- That it is the correct collection day
- That the right bin is out on the right week, in the case of fortnightly collections
- That you have placed the correct materials in your bin
- That your bin weighs less than 70kg – if you cannot lift the front of the bin and move it with one hand, then it is too heavy.
If all of these are correct please report a missed collection.
Page last updated: 23 Mar 2026