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Information on equipment, amenities and parking are available on our specific venue pages. Most of Council’s venues are offered under 'Dry Hire' conditions. This means only the hall or room and tables and chairs.
FAQ's
Want to know what you can and can't do in a Council venue? Here are our most common questions.
Where and when do I pick up the keys?
You can collect the key from the Centre advised to you by your Booking Officer on the Friday before your booking.
What's included in the hiring time?
Your hire time must include set-up, pack down, cleaning and sanitising. Should you have contractors bringing food or equipment this must also be done with in your allotted time.
Can I decorate?
Yes, you can decorate but the hire time must include all decorating and cleaning time.
Do I need to clean at the end of my booking?
Yes, hirers must leave the premises in a clean and tidy condition.
All property of the hirer must be removed including decorations. Equipment and tables and chairs must be returned to the appropriate storage area, kitchen benches and sinks wiped clean and floors cleaned. Rubbish must be placed into the appropriate bins provided.
Is alcohol permitted?
Yes. The hirer must nominate an attendee that holds a Responsible Service of Alcohol Certification (RSA) to be responsible for the service of alcohol.
The sale of alcohol must be done under the appropriate liquor licence. Please provide these documents to Council as part of your booking.
Is smoking permitted?
Outside only. A 4-metre distance must be maintained from entrance of venue. Smoking is not permitted inside Council venues.
Can I have candles, fireworks or a smoke machine?
Unfortunately, these items are prohibited. Incidents that cause the smoke alarm to go off will be liable to a fire brigade callout fee – charges incurred for Fire Brigade attendance due activity by hirer, a minimum of $1,600.00.
When is my booking confirmed?
Payment is required 7 days before the date of your booking. Booking is only confirmed once payment has been made.
Is a bond required?
All hirers are required to pay a refundable bond and key deposit as listed in the relevant schedule of fees and charges.
Bonds will be refunded upon the premises being left in a satisfactory condition as determined by Council Officers and after the key for the venue is returned to the Centre from which it was collected.
The bond will be refunded to the credit card on file when paying with VISA, Mastercard or American Express. If you have paid by BPAY, a copy of your bank statement is required to refund the bond back into this account.