Submit a membership suspension request

Requests for a suspension greater than the twenty-eight (28) day allowance due to extenuating circumstances can be submitted through the form on this page.

Customers with eligible memberships can suspend their own memberships through the customer portal. Please login to the portal through the button below to suspend your membership.

Customer portal

If you are requesting a suspension greater than the 28 day allowance due to extenuating circumstances, please submit the form below and our staff will contact you regarding your request. Please note these suspension requests are subject to approval.

Which centre are you a member at?
Enmore Park, Black Street, Marrickville
160 Elizabeth Street, Ashfield
Mary Street, Lilyfield
Dates are inclusive.
Dates are inclusive.
Please select the reason for suspension
Please note a medical certificate may be required for suspensions due to illness, injury or medical if you have exceeded the suspension period outlined in your membership contract. Travel documents may be required for vacation/travel if the travel period exceeds the suspension allowance.

You will receive a copy of your submitted form via email as confirmation that it has been submitted successfully. Please note your suspension is not confirmed until you have been contacted by our staff.

If you do not receive this email, please call us on 9392 5400 or email the centre you are booked to attend:

Page last updated: 18 Sep 2026