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Contact us
… services, our friendly staff are here to help. Get in touch Contact us anytime, any day. By phone 02 9392 5000   Email … Mail Inner West Council PO Box 14 Petersham NSW 2049 Contact us online Visit us in person Ashfield Service Centre … Contact us …
Council Customer service
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Let us know how we're doing - Feedback
… Give a compliment Submit a complaint Provide a suggestion Contact us Three levels of complaint handling Our three-tiered … may take place at any of the following levels: Frontline Customer Service Officer Person responsible for providing the … Let us know how we're doing - Feedback …
Council Customer service
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Public trees Frequently asked questions (FAQ)
… For life-threatening emergencies, call Triple Zero ( 000 ). Contact your insurer as soon as possible. They will guide … powerlines? No. Powerline maintenance and clearing are Ausgrid's responsibility. Working near powerlines is … the community. What to do: If you think a tree needs work, contact Council on 02 9392 5000 or …
Environment Parks and sporting grounds
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Request a refund for Council rates
… To be eligible for a refund, one of the following must apply: A payment has exceeded the rates owing for the … the Council regarding the status of your refund request.   Contact information If you have a question or need assistance with your rates inquiry, please contact us: Submit an online request here Call our Customer …
Rates and payments
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Annette Kellerman Aquatic Centre
… along with resistance machines targeting all major muscle groups, plus a large selection of free weights from … to accept responsibility for any lost or stolen items. Contact us Please feel free to contact the centre on 02 9392 5400 or by email at …
Aquatics Health and fitness Sports and recreation
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Roads and potholes
… and other road or footpath damage through Council's online customer request management system: Report potholes or road … damage A council officer will review your request and contact you within 10 days. Council will investigate pothole … roads If you have feedback concerning state roads, please contact the Transport Management Centre on 131 700. Use of …
Customer service Roads and parking
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Dulwich Hill Festival
… Join us on the streets of Dulwich Hill to feast, dance, play and … band - Geoff Lin/GZEE PIX Prodikal-1 - Geoff Lin/GZEE PIX Contact the events team For all Dulwich Hill Festival enquiries, please contact events@innerwest.nsw.gov.au Was this page useful? …
Arts and culture Community Events Live music
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Pay Your Rates
… by mail. Pay your rates with Payable A secure and easy-to-use platform to make a rates payment. Go to Payable Ways to … pay your rates: Online payments & bill smoothing Pay online using Payble, a secure and easy-to-use platform to make a … a cheque or savings account (credit cards are excluded). Contact your financial institution for details. The BPAY …
Rates and payments
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Careers in Aquatics
… Join a passionate, community‑focused aquatics team with flexible hours, great training, and … exceptional experiences through exceptional people. Join us in making a real difference in the lives of our local … Calendar. For any questions about these roles, please contact our centres: Annette Kellerman Aquatic Centre: …
Aquatics Health and fitness Sports and recreation
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Register for rates eNotices
… historical rates notices online. Council recommends using a personal email address when registering for e‑notices. Using a work email may result in notices going to spam, or … if you change organisations and forget to update your contact details. Sign up for eNotices Go paperless to …
Rates and payments
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Aerial view of spiral artwork on path

We acknowledge the Traditional Custodians the Gadigal and Wangal peoples of the Sydney Basin.

Opening hours

Monday to Friday (excluding public holidays) 8:30am to 5pm

Phone

02 9392 5000

Mail

PO Box 14, Petersham NSW 2049

© 2026 Inner West Council