Roads and potholes

Responsibility for roads

There are three categories of roads in New South Wales: State Roads, Regional Roads and Local Roads -  Each is the responsibility of and funded by varying government agencies.

To report potholes and other road or footpath damage you can:

• State roads - Major arterial links through the state and in major urban areas .Transport for New South Wales (TfNSW)  is responsible for their upkeep.
• Regional roads - Secondary roads are between state roads and local roads. Council is responsible for funding, determining priorities and carrying out works. Inner West Council receives help from the NSW State Government to assist in their upkeep.
• Local roads - Provide local circulation and access. Council is responsible for funding, determining priorities and carrying out works. Council receives Federal Assistance Grants to assist in their upkeep.

Potholes and damage

Council maintains local roads and resurfacing. 

Reporting potholes

You can report potholes and other road or footpath damage through Council's online customer request management system:

Report potholes or road damage on Council Roads

Report footpath damage

A council officer will review your request and contact you within 10 days.

Council will investigate pothole damage. If it is an urgent safety issue, the area will be made safe as soon as possible.

Work will be prioritised according to safety and other considerations and scheduled.

Reporting damage on state roads

If you have feedback concerning state roads, please contact the Transport Management Centre on 131 700.

Use of unused roads and laneways

If you have an enquiry regarding the use or purchase of unused roads and laneways adjoining your property, please email maintain@innerwest.nsw.gov.au