Stepwise Community Services outreach program

Free family support, now at Ashfield Library

Stepwise Community Services offers a regular outreach service for local families. If you're after information, support or a referral, or just need a hand getting through a form, you can drop in and talk to the team.

The service starts in November 2026 and runs on the first Wednesday of each month.

Location and time

Ashfield Library, 9am to 4pm (lunch break 12pm to 12.30pm)

Upcoming dates

• Wednesday 4 November 2026
• Wednesday 2 December 2026
• Wednesday 3 February 2027 (the first session for 2027)

About the Family Access and Advocacy Service

The service is free and open to families with children aged 0 to 18 years, including parents and grandparents. You can use it if you live, work or study in the Inner West, Burwood, Strathfield or Canada Bay areas.

How they can help 

• Completing forms and finding your way around government and community services
• Centrelink applications and questions
• Housing information, referrals and adocacy
• Referrals to local services and community supports
• Short-term advocacy and help navigating services
• Information and advice that suits your family's situation
• Financial hardship support, including EAPA vouchers

No matter what you're dealing with, the team can point you in the right direction.

Contact

Ailina (She/Her)
Family Access and Advocacy Officer
Youth Mental Health First Aid Trained
Phone: 0422 072 688
Email: ailina.ailina@stepwise.org.au