We provide customer service at different pop-up sites throughout the Inner West daily from Tuesday to Saturday or sometimes on a Sunday. Our friendly team will help answer your questions, raise requests and promote Council services.
Dates and locations
Wondering when and where to find us? Check our service schedules below, so you don't miss the chance to catch up with us.
Please be aware that the stall days, hours and community venues below are subject to change.
| Date | Time | Community venue |
|---|---|---|
| Tuesday 8 September | 8.00am - 11.00am 12.30pm - 3.30pm | Fanny Durack Aquatic Centre Balmain Library |
| Wednesday 9 September | 8.00am - 11.00pm 12.30pm - 3.30pm | Retail & Food Info Session Centurion Lounge, Leichhardt Leichhardt Library |
| Thursday 10 September | 9.00am - 4.00pm | Ashfield Aquatic Centre |
| Friday 11 September | 9.00am - 4.00pm | Leichhardt Park Aquatic Centre |
| Saturday 12 September | 9.30am - 1.30pm | The Piazza, Summer Hill |
Mobile Customer Service on Facebook
As part of our commitment to customer service, our Mobile Customer Service team have a Facebook page, Inner West Customer Service.
How it works
We’re active in several Inner West community Facebook groups. You can tag @innerwestcustomerservice if you need assistance.
Our mobile customer service team monitors these groups during business hours and responds where possible.
Please note:
- We triage requests and may not be able to reply to every comment on social media.
- For the fastest service, lodge a request online or call us on 02 9392 5000.
Facebook groups
- Balmain Rozelle Lilyfield Leichhardt Mums and Dads
- Dulwich Hill 2203
- Enmore 2042
- Haberfield 2045
- Inner West Arts
- Inner West Council Watch
- Inner West Dog Owners
- Inner West Plant People
- Leichhardt Community Group
- Leichhardt Locals (Inner West NSW)
- marrickVILLE 2204
- Marrickville2020
- Newtown 2042
- Newtown 2042 and inner west cool stuff!
- Petersham 2049 and Stanmore 2048
- Tempe 2020
- THE INNER WEST IS BEST
- The Marrickville Local
- The REAL Balmain Living
- We Love Haberfield
- We Love Marrickville
- What's on Balmain/Rozelle
Social Media Policy
We are here to help but will not respond to requests that include disrespectful, derogatory or vexatious comments.
Please read our social media policy.
Page last updated: 04 Sep 2026