Mobile Customer Service

The Mobile Customer Service team is on the road and heading to your favourite community venues.
We provide customer service at different pop-up sites throughout the Inner West daily from Tuesday to Saturday or sometimes on a Sunday. Our friendly team will help answer your questions, raise requests and promote Council services.

Please be aware that the stall days, hours and community venues below are subject to change.

Dates and locations

Wondering when and where to find us? Check our service schedules below, so you don't miss the chance to catch up with us.

DateTimeCommunity venue
Tuesday 14 April

8.00am - 11.00am

12.30pm - 3.30pm

Fanny Durack Aquatic Centre

Balmain Library

Wednesday 15 April

8.00am - 11.00pm

12.30pm - 3.30pm

Ashfield Aquatic Centre

Leichhardt Library

Thursday 16 April9.00am - 4.00pmAnnette Kellerman Aquatic Centre
Friday 17 April10.00am - 4.00pmThe Piazza, Summer Hill
Saturday 18 April10.00am - 2.00pmLeichhardt Library

Mobile Customer Service on Facebook

As part of our commitment to customer service, our Mobile Customer Service team have a Facebook page, Inner West Customer Service.

How it works

We’re active in several Inner West community Facebook groups. You can tag @innerwestcustomerservice if you need assistance.

Our mobile customer service team monitors these groups during business hours and responds where possible.

Please note:

  • We triage requests and may not be able to reply to every comment on social media.
  • For the fastest service, lodge a request online or call us on 02 9392 5000.

Facebook groups

  • Balmain Rozelle Lilyfield Leichhardt Mums and Dads
  • Dulwich Hill 2203
  • Enmore 2042
  • Haberfield 2045
  • Inner West Arts
  • Inner West Council Watch
  • Inner West Dog Owners
  • Inner West Plant People
  • Leichhardt Community Group
  • Leichhardt Locals (Inner West NSW)
  • marrickVILLE 2204
  • Marrickville2020
  • Newtown 2042
  • Newtown 2042 and inner west cool stuff!
  • Petersham 2049 and Stanmore 2048
  • Tempe 2020
  • THE INNER WEST IS BEST
  • The Marrickville Local
  • The REAL Balmain Living
  • We Love Haberfield
  • We Love Marrickville
  • What's on Balmain/Rozelle

Social Media Policy

We are here to help but will not respond to requests that include disrespectful, derogatory or vexatious comments.

Please read out social media policy.

Page last updated: 16 Apr 2026