Our purpose and values

These are the principles and commitments that shape our decisions, our culture and the way we serve the community.

Our purpose 

We are here to be of service to our local community and make the Inner West a great place to be.

Our values 

Integrity

  • We do what we say we are going to do
  • We are transparent about the reasons for our decisions and actions
  • We act ethically with responsible governance to earn the public’s trust
  • We take ownership and deliver on our commitments to the community and each other
  • We are responsive to our communities needs and accountable for our actions
  • We make decisions based on fairness, evidence and community impact

Respect 

  • We treat everyone with dignity, fairness, and cultural awareness
  • We actively listen and communicate with empathy and clarity
  • We create inclusive spaces where all voices are heard and respected
  • We value the environment and act responsibly
  • We welcome feedback and use it to strengthen our relationships and services

Innovation 

  • We embrace change and adapt proactively to meet future needs
  • We learn from successes and failures to drive continuous improvement
  • We use data and insights to inform creative solutions
  • We foster creativity and the open exchange of ideas
  • We embrace digital tools and emerging technologies to optimise service delivery
  • We explore new ideas and question the status quo to improve outcomes

Compassion

  • We lead with empathy and care for each other’s wellbeing
  • We take time to understand the needs and concerns of our community
  • We create safe, inclusive environments where people feel valued and supported
  • We respond to challenges with kindness and resilience
  • We support each other to succeed

Collaboration 

  • We collaborate with stakeholders to deliver shared outcomes
  • We work together across teams and disciplines to achieve shared goals
  • We share knowledge and learn from one another to grow and celebrate collective success
  • We build strong partnerships across teams, councils, and communities
  • We foster a culture of trust, cooperation, and mutual respect
Page last updated: 21 May 2026