Contact

A decorative illustration of Christmas bells and baubles. We wish you all a happy and safe festive season!

Our Customer Service Team is here to assist you over the Christmas and New Year period at our Leichhardt Service Centre (7-15 Wetherill Street, Leichhardt). We will be open from 8:30am to 5:00pm on Monday 29, Tuesday 30, and Wednesday 31 December 2025.

Ashfield Service Centre and Petersham Service Centre will be closed from Thursday 25 December 2025 and will be open again on Friday 2 January 2026.

For all other enquiries please contact 02 9392 5000 or use our online portal.

Online reports/requests and enquiries

Report issues and requests and/or make an enquiry using our online customer request management (CRM) system.

Get it done online

In person

Ashfield Customer Service Centre
260 Liverpool Road, Ashfield NSW 2131
Office hours: Monday to Friday, 8:30am to 5pm
(Cashier closes 4:30pm)
Leichhardt Customer Service Centre
7-15 Wetherill Street, Leichhardt NSW 2040
Office hours: Monday to Friday, 8:30am to 5pm
(Cashier closes 4:30pm)
Petersham Customer Service Centre
2-14 Fisher Street, Petersham NSW 2049
Office hours: Monday to Friday, 8:30am to 5pm
(Cashier closes 4:30pm)