Helpful links
Arrange an inspection
Contact Customer Service via phone 02 9392 5000 and ask to be transferred to Building Certification or email - building@innerwest.nsw.gov.au
Bookings should be made ideally with 24-48 hours’ notice where possible; however, our team will aim to accommodate you when this is not possible, given our accessibility to the local area.
Track my application
If you require an update, it is recommended that you contact the assessing Officer directly.
Questions
All applications are now required to be lodged via the NSW State Planning Portal
Following lodgement on the State Portal
- Council will receive the application and it will be assigned to a specific Officer
- Council will send you an invoice for all applicable application fees via email
- The assessing officer will contact the applicant if any further information is required.
- Please include a copy of the completed Contract for Certification Services (PDF 355.1KB)
The determination time will depend on the type of application you are lodging and the information you submit.
- Construction Certificates can generally be issued within 14-21 days provided all information is provided
- Complying Development Certificates vary depending upon the work but can generally be approved within 14-21 days where no notification is required. Many Complying Development Applications are subject to a mandatory 14 day neighbour notification period before an approval can be issued.
For a full quote please lodge a request using the link below.
You must not start any work on your site until a Construction Certificate or Complying Development Certificate has been issued, and Inner West Council Certifiers have been formally appointed as your Principal Certifying Authority. This appointment is completed through the NSW Planning Portal when you lodge your application. After Council is appointed, you’ll receive a Principal Certifier information letter by email.
Before starting any building work, make sure you carefully review the conditions of your approval, as there may be other things you need to do before you start work. It is the applicant's responsibility to notify council and the Principal Certifying Authority at least two days before works commence. Our team can assist with any questions in relation to this to simplify the process and get things moving.
Your DA consent may also allow demolition to commence before your Construction Certificate is issued. You can confirm whether this applies to your project by contacting the team directly.