Missed collection

What to do if your bin has not been collected

Go through this checklist first:

  • That it is the correct collection day
  • That the right bin is out on the right week, in the case of fortnightly collections
  • That you have placed the correct materials in your bin
  • That your bin weighs less than 70kg – if you cannot lift the front of the bin and move it with one hand, then it is too heavy.

If all of these are correct please report a missed collection. 

Report a missed collection

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Page last updated: 16 May 2019