Missed collection

What to do if your bin has not been collected

Go through this checklist first:

That it is the correct collection day
That the right bin is out on the right week, in the case of fortnightly collections
That you have placed the correct materials in your bin
That your bin weighs less than 70kg – if you cannot lift the front of the bin and move it with one hand, then it is too heavy.

If all of these are correct please report a missed collection.

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Page last updated: 18 Apr 2023